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Frequently Asked Questions


I LIVE ECO Subscription Box FAQ

 

When will my Subscription Box ship?
Your Subscription Box will ship within 7-10 days of receiving payment.***
Pre-orders will ship per the season's shipping schedule.
When will I be charged for the Subscription Box?
You are charged for the Subscription Box when you sign up for your I LIVE ECO subscription and then all subsequent seasonal charges will follow our seasonal billing and shipping schedule.
What will I receive in the Subscription Box?
You will receive 6-9 eco gifts that total in retail value of at least $150 and up to $200, guaranteed.
What is the difference between the vegan subscription and the original subscription?
The vegan subscription will include the same items as the original subscription with vegan substitutions for any non-vegan items included.
Billing and Shipping

Season Box

Billing Date

Shipping Date

Winter

December 15

December 15

Spring

March 15*

March 15*

Summer

June 15**

June 15**

Fall

September 15

September 15

How long does shipping take?
Shipping within the continental United States: 7-14 Days
Shipping within Canada: 2-10 Days
* Spring Box 2020 charges and ships on April 15th
** Summer Box 2020 charges and ships on July 15th
*** Due to circumstances surrounding Covid-19, we cannot guarantee on-time delivery. Our partner couriers are experiencing holiday-season volumes and are doing their best to deliver your packages in a timely manner.

 

Information on this page may change without notice.